At FitStride Footwear, we understand that when you order new hiking boots, climbing shoes, or performance socks, you’re not just shopping – you’re preparing for your next adventure. That’s why we’ve designed our delivery options to be as reliable and trail-ready as our footwear.
Quick Summary: All orders are processed within 1-2 business days. Choose between our two shipping methods to suit your adventure timeline:
- Standard Shipping: 10-15 days via DHL/FedEx ($12.95)
- Free Shipping: 15-25 days via EMS (free for orders over $50)
Our Shipping Options
Standard Shipping – For Adventurers Who Can’t Wait
When you need your new mountaineering boots or approach shoes for an upcoming trip, our standard shipping gets them to you faster. Processed within 1-2 business days and delivered via DHL or FedEx in 10-15 days after dispatch.
Best for: Last-minute gear upgrades before big adventures, time-sensitive needs, or when you simply can’t wait to hit the trails with your new footwear.
Cost: $12.95 flat rate
Free Shipping – For Budget-Conscious Explorers
When you’re stocking up on hiking socks, insoles, or making a larger footwear purchase, take advantage of our free shipping option. Orders over $50 ship free via EMS, arriving within 15-25 days after dispatch.
Best for: Non-urgent orders, bulk purchases of socks or accessories, or when you’re planning ahead for future adventures.
Cost: Free for orders $50+
Global Reach with Local Care
Based in Lynchburg, Virginia but serving adventurers worldwide (excluding some remote areas in Asia), we combine small-business attention to detail with international shipping capabilities. Whether you’re a trail runner in Canada or a mountaineer in New Zealand, we’ll get your gear to you.
After Your Package Arrives
We want you to be 100% satisfied with your hiking boots, climbing shoes, or technical socks. That’s why we offer a 15-day return policy from the date of delivery. If your footwear doesn’t fit your adventure needs, our customer service team (reachable at [email protected]) will help make it right.
Pro Tip: Order well before your planned adventure to allow time for potential exchanges. Our customer service team can help you select the perfect size if you’re unsure – just reach out before ordering!
Tracking Your Adventure Gear
Once your order ships, you’ll receive tracking information so you can follow your gear’s journey to your doorstep. Watch as your new barefoot shoes or backpacking boots make their way from our warehouse to your next trailhead.
At FitStride Footwear, we’re not just delivering products – we’re delivering the confidence to explore. Where will your next pair take you?
Questions about delivery? Our adventure-ready customer service team is here to help at [email protected].